SRINAGAR: According to some of the recent sources, at the CRPF headquarters concealed in the Himalayan ranges , a team of 20 personnel  known as ‘madadgaars’  was inaugurated last year on June 16 by the state Governor N N Vohra  to overcome the violence created by Hizbul Mujahideen terrorist Burhan Wani’s killing in the Valley in July 2016. This unit comprises of a few men in uniform that basically are on a ‘round the clock’ duty and sits in a small room with four landline phones, computers, phone directories on their workstations and maps hanging on the walls, said one of our sources.

While interacting with our sources, one of the personnel of  ‘madadgaars’ explained that whenever they get a call regarding any kind of help from the Kashmiris, one of them answers it immediately and then they informs their units on the other end. Giving an example the personnel said, ” I received a call regarding medical help and the man told me he cannot go out to buy the medicines from the market as his village is in a very remote location. I just informed our team in Shopian to send the medicines”. “There is nothing better in the world than helping the needy,” he added.

Further interactions with the team came up with  an information that the ‘madadgaars’  were led by  Assistant Commandant Gul Junaid Khan, who said that the team provides a 24×7 helpline service and their services includes fire emergency, medical emergency, ambulance service, women’s safety, natural calamities, extortion threats and whatever the residents may need help with. Gul Junaid Khan offering his condolences further said that a recent incident in Kulgam which took the life of Army’s rifleman Aurangzeb and Jammu and Kashmir Police Constable Javaid Ahmad Dar has raised a question regarding the security of his team members.

“Out of the 20 personnel in this one-year-old team, 16 are from Kashmir while the rest of the sub-officers have good knowledge about the state’s administrative setup, given their fairly good deployment in the state,” he said.

Mr Khan who is  also a native of the Valley and has  joined the CRPF almost two years back told that, ‘madadgaar’ was launched last year on June 16 by Jammu and Kashmir Governor N N Vohra to maintain a security and friendly interface between the CRPF and the public of the state in order to overcome the terrorism.

“The helpline received over 2.65 lakh calls between June 16, 2017, and June 25, 2018, on a variety of issues ranging from public utilities, eve-teasing of women, domestic violence, public safety and security, pilgrimage to shrines in Jammu and Kashmir and from those seeking updates on weather, traffic, flights and trains,” Mr Khan added.