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Sunday, August 9, 2020

10,000 MTNL broadband modems affected by malware

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Last week, we heard news of malware attack on BSNL broadband modems. The malware used to disturb the settings of the modem and the users were unable to log in their accounts. Now, there is news that MTNL is also facing the same kind of attack nowadays. MTNL is a government owned broadband service provider. The consumers are complaining that malware attack redirects them to fake pages. Some have even complained of redirection towards pornography pages. About 10000 modems are under this severe attack.

MTNL says that the situation is in control. But, the number of affected devices is increasing. The company has issued necessary instructions to its broadband service users. They can long press the reset button to shift back to the factory settings. Once the modem is factory reset, they can change the default settings. There are also reports that the company is itself trying to contact consumers with malware attacked modems. Moreover, it has also added an instructions page on its official website. The customers can read those instructions to avoid this attack.

All this happened on last Thursday, and the services have remained disrupted for a week. The company is also changing the affected modems with the new ones. If anyone of you is facing the problem, you should contact the customer support of the company. Last week, about 2000 modems of BSNL also got affected. From both these attacks, we can note that the main target of this malware attack is the modem with default password “admin”. Thus, the companies are guiding their broadband users to change the default password with a new one.

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